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Quality Policy

Quality Policy

“We continue to raise the service quality of our terminal, where Izmir meets the world.”

Our goal is to be a pioneer in the development of our country’s service standards. Our policy in sharing our contemporary, high quality and innovative vision with our guests and stakeholders is:

  • To respond to the customer requests with the highest degree of service and consideration,
  • To make multple communication channels available for customers and subcontractors/stakeholders and facilitate this communication unerringly,
  • To use technology, information and management systems to the utmost effect in undergoing any necessary research and investment for this purpose,
  • To make improvement the natural orientation of employees in the analysis and development of business processes.