1. Is there a secure bag storage facility in the terminal?

Yes, there is. The bag storage facilities in the International Terminal are open 24 hours a day, 7 days a week.

2. What are the liquid restrictions for carry-on luggage?

Please click here for detailed information.

3. Where is the Consular Office for issuing visas at Izmir Adnan Menderes Airport? What are the working hours and contact information of the office?

The Consular Office for issuing visas is located on the Arrivals Floor of the International Terminal, in the transit area before the passport check point. It is open 24 hours a day, 7 days a week and the contact phone is +90 232 455 00 00/ Ext: 3603. Click here for the map.

4. What are the customs procedures at Izmir Adnan Menderes Airport?

For detailed information on customs procedures you can either visit www.gumruk.gov.tr or call +90 232 455 00 00/ Ext: 1930.

5. What is the distance between the Domestic and International Terminals at Izmir Adnan Menderes Airport? How can I get there?

The distance between the Domestic and International Terminals at Izmir Adnan Menderes Airport is approximately 5 minutes on foot. By using the travelators, going to the Domestic and International Terminals is very easy. Click here for the map.

6. Is there any place at the terminal for renting mobile phones?

No.

7.Where can I get the “Departure Fee Stamp” at Izmir Adnan Menderes Airport?

The Departure Fee Stamp from the Ministry of Finance can be obtained from the desk next to the Information Desk on the Departures Floor of the International Terminal.
For information about the Departure Fee Stamp: +90 (232) 455 00 00 Ext: 3602
Note: Departure Fee Stamp payment should be made before passport control.

8.Where are the Tax-Free Offices at Izmir Adnan Menderes Airport?

The Tax-Free Office is located at the International Terminal. You should go there to complete the required procedures.  After you are finished there, you can obtain a refund from the Tax-Free Office desk next to the Information Desk. 

9. How can I reach the Lost and Found Office?

The TAV Lost and Found Office is at the International Terminal and is open 24/7.
Telephone: 0232 455 00 00 / Ext: 4690

10. Is there a hair dresser at Izmir Adnan Menderes Airport?

No.

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