Awards

Awards

IZMIR ADNAN MENDERES AIRPORT
AWARDS

2008, December 24 - EBSO Environment Committee Jury Special Award
The award was granted as a result of presenting the practices implemented and projects carried out in effective energy management as part of Environmental Legislation and Regulations.

2009, October 13 - Doha Aviation Summit - Green Airport of the Year 
The award was granted for projects including Adnan Menderes Airport being certified at Mapping level in the Airport Carbon Accreditation programme of Airports Council International - Europe (ACI Europe) as the first airport in Turkey and the second in Europe, reducing electric consumption from 18 million kWh to 13 million kWh thanks to effective energy management and collecting recycling wastes as part of waste management and contributing them to our country’s economy.

2010, June 17 - ACI Europe “Eco-Innovation Award" 
The award was granted by ACI Europe for the first time in 2010 for green projects and successful ecological practices. The award was granted for Adnan Menderes Airport participating in the Airport Carbon Accreditation programme as the first airport in Turkey and the second in Europe, reducing electric consumption from 18 million kWh to 13 million kWh thanks to effective energy management and accordingly decreasing the carbon monoxide emissions.

2011-   Dubai - the Best Airport Award in Ecological Innovation in Emerging Markets 
As part of the Emerging Markets Airport Awards (EMA), which awards the bests in the aviation sector, Adnan Menderes Airport was granted an award for its waste management, effective energy management and carbon accreditation activities.

2013  -  Business Council for Sustainable Development Turkey, Innovative Sustainability Practices Contest
The award was granted for the recycling programme implemented during the construction of Adnan Menderes Airport New Domestic Terminal Building. As part of the New Domestic Terminal project, 67% of the wastes from the demolition of the previous domestic terminal was sent to the recycling plants as a recycling waste; 32% was re-used and only 1% was disposed.

2013, December 6 - CDP Turkey, Climate Change Leadership Award
TAV Airports, the leading global brand of Turkey in airport operation, was listed among the leading companies by CDP Turkey (Carbon Disclosure Project) regarding management of the risks resulting from climate change. TAV also became the first and only company who reported for CDP'S “Water Programme”.

CERTIFICATES
2009/2010/2011/2012- Airports Council International - Europe (ACI Europe), Airport Carbon Accreditation Level 1 (basic carbon footprint calculation) Carbon Emission Verification (Mapping) Certificate.
In 2009, Adnan Menderes Airport was the first airport in Turkey and the second airport in Europe that was certified with Airport Carbon Accreditation Level 1.

2013 - 2014 Airports Council International - Europe (ACI Europe), Airport Carbon Accreditation Level 2 (Reduction) Carbon Emission Verification Certificate.

2015-2016-2017-2018-2019 Airports Council International - Europe (ACI Europe), Airport Carbon Accreditation Level 4 (Neutralization) Carbon Emission Verification Certificate.

2015- LEED Silver Certificate (the first Airport Terminal Building in Turkey)

2018- ISO 9001:2015 Quality Management System

2019- ISO 14001:2015 Environment Management System Certificate

2021- ISO- 45001 Occupational Health and Safety Management System Certificates

 

Covid19: Travel Safe

Izmir Adnan Menderes Airport State hospitals
Public Health Directorate Dokuz Eylul University Research and Application Hospital
Ege University Hospital (Application and Research Center Balçova District Health Directorate
Bayraklı District Health Directorate Bergama District Health Directorate
Bornova District Health Directorate Buca District Health Directorate
Çiğli District Health Directorate Menemen District Health Directorate
Karabağlar District Health Directorate Karşıyaka District Health Directorate
Konak District Health Directorate Ödemiş District Health Directorate
Urla District Health Directorate Torbalı District Health Directorate
Accommodation facilities* Ege City Hospital
İEU Medical Park Hospital Egepol Hospital
Tınaztepe Hospital Biolab Tıbbi Mikrobiyoloji ve Biyokimya Laboratory
Talatpaşa Tıbbi Mikrobiyoloji Laboratory Bayraklı İzmir Ege Laboratory
Yaşam Sağlık Medical Center Ekoglobal Tıbbi Mikrobiyoloji Laboratory
İzmir Özel Can Hospital Medifema Hospital
İzmir Özel Su Hospital Ege İnci Cerrahi Medical Center
Kent Hospital Central Laboratory Medicana International İzmir Hospital
Sağlık Hospital Erbayraktar Medical Central Laboratory
Batı Anadolu Central Hospital Park Medical Center

*Only applicable for the guests of the facility. Names of the accommodation facilities with sample collection service can be accessed via Provincial Directorate of Culture and Tourism and the facility.

We recommend that you arrive at the airport at least 2 hours before your flight for domestic flights, and 3 hours for international flights.

PLEASE NOTE!
For PCR Test; Kindly take into consideration the periods required for sample collection according to the destination countries at the sample collection centers within the airports and apply 24 hours before considering laboratory procedures.

Between 10.00 AM and 12.00 PM at District Health Directorates
Between 3.00 PM and 5.00 PM at Public Health DirectorateWithin the working hours at hospitals
24/7 at Adnan Menderes Airport
Between 10.00 AM and 12.00 PM at Ege University Hospital (Application and Research Center)
Between 10.00 AM and 12.00 PM at Dokuz Eylul University Research and Application Hospital
Please ask for further information at the accommodation facilities.

PLEASE NOTE!

Kindly take into consideration the periods required for sample collection according to the destination countries at the sample collection centers within the airports and apply 24 hours before considering laboratory procedures.

Those who will be tested shall document that they are traveling abroad and present their payment bills for testing together with their IDs.

250TL for samples collected at the test centers.

Payments are made by credit card or cash at the airport test points.

Test results are uploaded to e-nabız (e-pulse) system in both Turkish and English and shall only be followed up online, no printed papers are provided. If you are a Turkish citizen, test results can be accessed by entering the last 4 digits of the IDs to the system; and if you are not a Turkish citizen, test results can be accessed by entering the last 4 digits of the passport number to the system.

Test results can also be accessed by passengers via E-Nabız (e-Pulse) application.

Test results are signed electronically. No other signature is required.

Guests with positive PCR test results shall immediately inform the management of the facility that they have accommodated, As well as the information units for passengers who provide samples for testing. .

The prayer areas at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage.

All waiting areas at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage.

Boarding will begin from the back of the aircraft and proceed to front row seats. Please wait for your turn.

Boarding pass and ID checks are configured to minimize contact with others.

Passengers without masks won’t be allowed to board the airplane.

The duty-free at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage. Wearing a mask is obligatory at duty-free shops.

Duty-free areas and storage areas are frequently disinfected.

We recommend using contactless payment options.

International arrival passengers will have their body temperatures checked and in case of suspicion, passengers will be directed to the health units.

All arrival areas at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage.

Baggage conveyor systems are disinfected frequently.

The F&B points at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage. Wearing a mask is obligatory at F&B points.

F&B areas, kitchens and storage areas are frequently disinfected.

We recommend using contactless payment options.

The lounges at our airport are configured as for you to keep your safe physical distance with others. Please follow instructions and signage.

During this phase, some facilities at our airport may be closed to service. For detailed information: www.primeclass.com.tr

Until further notice, only passengers and airport staff will be allowed inside the terminal. Please wait in the carpark to welcome guests.

No, you can still check-in to your flight when you arrive at the terminal. On the other hand, for a faster and safer experience, we recommend to complete your online check-in before arriving at the terminal, whenever possible.

To protect yourself and others, you are required to wear a mask at all times during your journey in the airport. Passengers without a mask will not be allowed inside the terminal and will not be able to board the plane. Irregularity to comply with this rule may result in penalties.

We kindly remind you to wear a mask during your trip to and from the airport with public transportation.

The precautions taken at our airport can be grouped under three main areas.

Firstly, we have mapped the movement of passengers and staff inside the airport and configured a flow that would enable everyone to keep safe physical distance with other in every step of the way. Secondly, we have increased the frequency of disinfection and hygiene works. Thirdly, we have made arrangements to minimize contact between passengers and airport staff.

Aviation is a highly regulated industry due to the global character of the business. In Turkey, the precautions to be taken at airports against COVID-19 are defined in the “Airports Pandemic Precautions and Certification Circular”, issued by the Directorate General of Civil Aviation (SHGM). We have implemented these precautions fully at our airport.

As TAV Airports, our global footprint reaches 100 airports in 30 countries. Through this know-how, we have implemented precautions that go beyond legal requirements. Our staff is trained regarding the new regulations and code of conduct.

We have implemented signage for you to keep your physical distance with others during security control. Please adhere to directions.

X-ray machines and trays are disinfected frequently.

Your body temperature will be checked with thermal cameras upon entering the terminal. Anyone with a body temperature above 37.5C will be directed to the health authorities. We kindly remind you to put on your mask before entering the terminal building.

Frequently Asked Questions

Yes, there is. The bag storage facilities in the International Terminal are open 24 hours a day, 7 days a week.
Please click here for detailed information.
The Consular Office for issuing visas is located on the Arrivals Floor of the International Terminal, in the transit area before the passport check point. It is open 24 hours a day, 7 days a week and the contact phone is +90 232 455 00 00/ Ext: 3603. Click here for the map.
For detailed information on customs procedures you can either visit www.gumruk.gov.tr or call +90 232 455 00 00/ Ext: 1930.
The distance between the Domestic and International Terminals at Izmir Adnan Menderes Airport is approximately 5 minutes on foot. By using the travelators, going to the Domestic and International Terminals is very easy. Click here for the map.
No.
The Departure Fee Stamp from the Ministry of Finance can be obtained from the desk next to the Information Desk on the Departures Floor of the International Terminal.

For information about the Departure Fee Stamp: +90 (232) 455 00 00 Ext: 3602

Note: Departure Fee Stamp payment should be made before passport control.

The Tax-Free Office is located at the International Terminal. You should go there to complete the required procedures. After you are finished there, you can obtain a refund from the Tax-Free Office desk next to the Information Desk.
The TAV Lost and Found Office is at the International Terminal and is open 24/7.

Telephone: 0232 455 00 00 / Ext: 4690

No.